Some people believe that listening is a safe, passive, and simple thing to do. Not so. Listening can actually be one of the scariest and yet most useful thing to do.
Why scary? Two reasons: 1. You might not like what you hear and 2. Even if you want to act on it, doing so could send shock waves through yourself and/or your organization.
So if you are brave enough to listen, how do you make it useful? First, take it in. Second, be honest with yourself about how much you are ready and willing to act on. If you can’t see how to make it small enough to be doable, ask for help and thank the people who provide the assistance.
Finally, keep experimenting.
Have a great day,